Group 1 Software Introduces e2 Suite for Online Account
Management, e-Billing and Customer-Care Solutions
Simple Presentment and Payment to Advanced Online Account
Management With Outsourced Option Helps Businesses Streamline
Billing, Accelerate Reconciliation and Build Customer Loyalty
Lanham, MD, May 17, 2005 Group 1 Software, Inc., a Pitney Bowes
Company (NYSE:PBI), today introduced the e2 Suite, a powerful and
flexible online account management, e-billing, and customer-care
solution for financial, telecommunications, utility, healthcare,
insurance and retail businesses, as well as state and local
governments. Combining the strengths of Pitney Bowes and Group 1,
the e2 Suite provides businesses worldwide with a comprehensive,
modular technology platform, services and proven expertise to meet
the diverse needs of todays business-to-consumer (B2C) and
business-to-business (B2B) customers.
With e2 Suite, companies are now enabled to effectively manage the
migration from paper based to electronic commerce, reducing overall
billing and payment processing costs; streamlining dispute
processing and reconciliation; and improving cash flow and overall
customer service.
Debt Consolidation And Credit Group 1's e2 Suite integrates high-speed, secure archiving,
e-presentment, e-payment, advanced online account management and
call center e-service technologies, with a full-service outsourced
solution option. The e2 Suite is a strategic component in Group 1s
complete Customer Communications Management (CCM) solution. It
provides electronic distribution and document management, a secure,
high-performance vault for storing and retrieving all customers
data and documents, and e-billing, online account management and
call center service capabilities to CCM.
While growing to over $1 billion over its first five years, Newegg has learned how to maintain an online fraud rate for orders of 0.08% or less, vice president Howard Tong tells InternetRetailer.com. The average rate of online payment fraud as a percentage of orders is about 1% or more, according to CyberSource Corp., a provider of credit card processing and risk management software and services. At Newegg, the retailer has kept its fraud rate under 1% by expanding its fraud prevention staff, working with payment processors on risk management techniques and constantly tweaking its own software and manual processes for checking order transaction data, Tong says.
Check Credit Rating The e2 Suite helps tie CCM together, said Alan Slater, president
of Group 1 Softwares DOC1 Division, by integrating and managing
digital and print communications intelligently, delivering fast and
efficient customer service while streamlining bill, invoice,
payment and reconciliation processing.
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Improve Credit Rating Businesses can quickly deploy simple online presentment and
payment, providing customers with immediate online access to bills,
invoices and statements, with flexible payment options, while
reducing print and mail costs. With Group 1s e2 Suite, advanced,
integrated online account management for both B2C and B2B
applications, customers and business partners also gain real-time
status of accounts and balances, online adjustments, dispute
resolution and reconciliation, and billing analysis and reporting.
Built on a scalable J2EE technology platform, online account
management solutions are customized and integrated with a companys
database, application server, legacy systems, finance, Customer
Relationship Management (CRM) and Enterprise Resource Planning
(ERP) systems to create an efficient end-to-end billing and invoice
process. Businesses can also integrate their self-service online
account management system with call center customer service.
You can confirm the number of Credits which remain available to you in your account at any time by checking your account online.
Credit Online Rating Report Group 1s e2 Suite also offers companies the e2 Vault, an
integrated, high-performance archive and retrieval system. A unique
component, the e2 Vault provides unrivaled real-time indexing,
compression, storage and retrieval of documents and data in their
native format, delivering a fast and seamless implementation and
instant access to any documents, regardless of size or age.
Businesses can leverage XML for data repurposing and distribution
into back-end business processes, as well as maintain exact
replicas of documents to help satisfy legal requirements, such as
those mandated by the Health Insurance Portability and
Accountability Act (HIPAA) and Sarbanes Oxley.
There are many features offered by this unique software. While most online contact management software offers basic features like scheduling, the Prophet online contact management software has much more. Not only does this online contact management software make sure that no appointments are missed, it also helps make sure that all necessary appointments are kept. Information about each and every opportunity is immediately available with this top rated online contact management software. The contact information is at your fingertips with this online contact management software and so are the important documents relating to each opportunity. With this online contact management software you can view contracts and correspondence with just a click of the mouse.
Credit Score Rating Scale E2 Suite also provides businesses with a full service outsourced
option hosted in Pitney Bowes world-class data center. All systems
within the data center are reliable, secure, fully redundant and
monitored 24x7. Providing outsourced solutions and services since
1998, the Pitney Bowes data center processes 5.5 million
transactions monthly for various banks, billers and internal
customers.
Avidian online contact management software has set the standard in the industry. If you’re looking for online contact management software for your company you want to find the best available. Prophet online contact management software by Avidian is award winning. This online contact management software has received the prestigious four star rating from PC World Magazine. The company’ Based CRM solution. The development of the online contact management software has also brought the company the Seattle Mayor’s Small Business Award. No other online contact management software is better thought of in the industry.
Bad Card Credit Credit People The integrated e2 Suite allows companies to start deploying
electronic solutions quickly, realize an immediate quick return on
investment, and easily enables their solutions over time to take
advantage of more advanced online account management services,
according to Slater. Businesses can also begin with an outsourced
solution and easily migrate in-house to react to changes in their
business. With Group 1 and Pitney Bowes combined 12 years
e-commerce expertise, we are able to deliver a robust online
account management solution for today and the future."
Free Credit Rating Report Group 1's products and services allow businesses to maximize
customer relationships by enabling web-based billing, customer
self-service and targeted marketing. Demonstrations of e2 Suite and
the CCM solution are available at Pitney Bowes booth #1049 at
AIIM/ON Demand, being held in Philadelphia, PA, through May 19,
2005. For more information, contact Group 1 Software at
1-888-413-6763.
Credit Rating Scale About Group 1 Software
Group 1 Software, a wholly owned subsidiary of Pitney Bowes,
develops software that provides an integrated Customer
Communication Management (CCM) solution, which maximizes the value
of customer data and improves the effectiveness of customer
communications. Group 1 Softwares solutions are an essential
component of enterprise applications, serving to consolidate,
cleanse and enrich corporate data, and generate personalized
business documents for multi-channel delivery, customer care and
efficient business processing. The Companys solutions are utilized
by over 3,500 organizations worldwide in the utilities, financial
services/banking, GIS/mapping, retail, telecommunications,
insurance and other industries, including Entergy, L.L. Bean,
MapQuest, QVC, Siemens, Wal-Mart and Wells Fargo.
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